Straight answers to the questions buyers ask Solaracks — a solar mounting manufacturer shipping since 2012 into 30+ markets, with 3.0GW+ supported. Every answer cites the number or document behind it, from AS/NZS 1170.2 / ASCE 7-22 wind calculations to ISO 9223 corrosion classes and the 24-hour engineered design & quote. Anything missing — talk to an engineer.
Wind, snow and corrosion
How is wind safety calculated for a mounting system?
Site wind speed drives member sizing in a site-specific engineering calculation to AS/NZS 1170.2 or ASCE 7-22 — every structure is dimensioned against the site’s design wind before production.
How is snow load handled?
The region’s snow load in kN/m² enters the same engineering calculation as wind, so members and spans are sized for the site’s winter loads before production.
What stops corrosion at a coastal site?
The site’s ISO 9223 atmospheric class (C1–C5) guides the material and coating choice — HDG, ZAM or anodized 6005-T5 — with corrosion performance verified by ISO 9227 salt-spray testing and covered by the written warranty terms: 12 years for aluminium racking, 10 years for ZAM and steel structures.
Will the mounting outlast the panels?
Structures carry a 30-yr design life and a written warranty of 12 years (aluminium racking) or 10 years (ZAM and steel structures), so there is no mid-life re-racking cost.
Quoting, packing and delivery
Are engineer-stamped drawings available?
Yes — where the project’s jurisdiction requires engineer-stamped or third-party-certified drawings, they are arranged per order with the local requirements agreed up front. The 24-hour deliverable is the site-specific engineering calculation and quotation that any stamp is later issued against.
How fast does a quote arrive?
An engineered design and quote return within 24 hours of receiving site data, so the racking line never slips a bid deadline; standard projects under 5MW ship in 3 weeks.
What prevents missing parts on site?
Kitted, labelled, checklist-verified packing per array means the crane day never stands still over a missing box.
How is transit damage avoided?
An engineered packing specification per container protects profiles and clamps, so shipments arrive without write-offs.
Roofs, ground and carports
Will mounting void the roof warranty?
Membrane and standing-seam attachments work without penetration where specified — clamp bases and seam clamps leave the roof skin intact.
What if the roof is too weak for ballast?
A per-bay load-spread calculation runs before the design is issued, so ballast placement matches the structure — no surprises after install.
How are foundations sized on soft or unknown soil?
On-site pull-out tests size the ground screws or piles from measured values, which removes foundation rework from the schedule.
Does ground mounting take farmland out of production?
No — vertical bifacial rows double as fencing and agrivoltaic rows keep machinery access, so the land keeps earning while it generates.
How do carports handle span and drainage?
Five column geometries cover different bay layouts and the integrated water drainage clip routes runoff clear — dry cars, clear bays.
Which modules fit the clamps?
End and mid clamps cover 30–35 mm frame heights, documented per SKU and SGS pull-tested, so no clamp swaps happen on the roof.
How do systems handle uneven or old roofs?
Adjustable L-feet and multiple rail heights absorb the irregularities, so crews level the array without improvised shimming.
How does railless mounting cut install labour?
Railless direct-attach removes rails and joiners from the lift — fewer parts, fewer crane hours, and compact logistics from warehouse to roof.
OEM/ODM
Can Solaracks build a customer’s own design?
Yes — OEM/ODM production runs from drawings or samples with in-house processing since 2012, priced directly from the processing factory.
A question the page missed? — Engineered design & quote within 24 hours.